No Guarantees of Results

Be cautious of a researcher who guarantees to find your family for you. Genealogists can search records to which they have access and that they can guarantee. However, no one can guarantee that they will find your great-grandparents--unless they already have done it and located the information before you ever contacted them. If a search has not already been done, there is no way someone can "guarantee" they will find your family for you.